Business Analyst, Network Operations

WHERE YOU WILL WORK

Nike-North America Logistics Campus

3100 Frayser Blvd, Memphis, TN 38128

Shift-Monday-Friday, 8AM-5PM

WHO YOU’LL WORK WITH

As a member of the Network Operations team, you will work alongside analytics and supply chain professionals focused on driving operational efficiency, growing our business and better serving athletes*. You will be part of a team that collaborates across the broader North America supply chain, including Logistics (DC Operations, DC Planning, Transportation), Marketplace Supply Chain channels (Digital, NSO, NVS, NMP) and Integrated Fulfillment Planning (IFP).

WHO WE ARE LOOKING FOR

We’re seeking a Business Analyst to help drive network-wide performance insights and decision making. The Network Operations Analyst is a curious, detail-oriented problem solver who thrives in a fast-paced, data-driven environment.

This individual turns complex network data into clear, actionable insights that improve service, cost, and quality across the distribution network. The right person is naturally curious, comfortable working with metrics daily, and able to translate findings into clear storytelling and action.

The ideal candidate

• Demonstrates strong analytical thinking and problem solving-skills
• Translates data into clear, actionable insights
• Takes ownership and sees problems through to resolution
• Builds strong cross-functional partnerships and communicates effectively
• Is comfortable challenging assumptions and surfacing risks
• Has strong communication and interpersonal skills

WHAT YOU’LL BRING

• Bachelor’s degree in business, supply chain or related field
• 2-4 years of demonstrated experience in dashboard creation, data visualization, and report development using tools such as Databricks, SQL, Tableau, ThoughtSpot, and Excel
• Skilled in analyzing large datasets to uncover business insights
• Ability to operate in a fast-paced and ambiguous environment with multiple priorities and deadlines
• Strong attention to detail and accuracy

WHAT YOU’LL WORK ON If this sounds like you, you’ll support network performance visibility and help teams stay aligned on performance trends, key drivers, and inform decisions.

• Own assigned logistics KPI’s and monitor performance trends
• Identify and flag early signals, investigate performance changes, and determine root causes
• Create clear visuals and structured updates to support reporting and decision making
• Partner cross-functionally to validate findings and ensure follow-through on actions

Additional responsibilities include:

• Apply strong analytical thinking and problem-solving skills to identify operational challenges
• Leverage data and reporting tools (Databricks, SQL, Tableau, ThoughtSpot, Excel) to support the business
• Turn complex data into clear insights that drive business decisions
• Proactively surface risks, gaps, and opportunities
• Take end-to-end ownership of issues and drive them through resolution
• Build and maintain strong cross-functional partnerships across the supply chain
• Deliver clear updates that align teams on priorities and actions
• Manage multiple priorities and deadlines in a fast-paced, evolving environment