Community Manager

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Requirements

  • A trend-chaser and a trendsetter
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  • Creative, clever, and confident on-camera and off
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  • Obsessed with storytelling and thumb-stopping visuals
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  • Collaborative but can also take the lead and run solo
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  • Fluent in internet culture and able to embody multiple brand personas when engaging with audiences
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  • 2-3 years proven experience as a Community Manager, or similar role with a strong focus on content creation and community engagement
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  • Proven track record of independently managing and growing a social media presence for a large B2C brand
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  • Must have previous agency experience managing client accounts
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  • Excellent content creation skills including exceptional writing and editing skills, with the ability to adapt tone and style for different platforms and audiences
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  • Comfortable digging into performance data and analysis and using those insights to adjust strategy and report on overall impact
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  • A natural desire to be active on social media is essential, we are looking for candidates who live and breathe social media trends
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  • Ability to think creatively and generate innovative content ideas
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  • Experience with social media management tools (e.g., Later, Hootsuite, Buffer, Sprout Social) is a plus
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  • Strong organizational skills and the ability to manage multiple projects simultaneously
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  • Bachelor’s degree in Marketing, Communications, or a related field is preferred

What the job involves

  • We’re looking for a Community Manager who lives and breathes social. You know the trends before they trend
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  • You're not just online—you’re in it. This role focuses on content creation and community engagement, ensuring that our clients' brands maintain a strong and dynamic presence on social media
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  • Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.)
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  • Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform
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  • Lead and execute social media shoots—from pre-pro to post
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  • Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment
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  • Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses
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  • Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience
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  • Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies
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  • Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships
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  • Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences
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