Community Navigator – Sickle Cell Disease

Job Description:

• Educate patients and caregivers about ATTR-CM and Sickle Cell Disease, treatment options, local and regional support offerings, and health and wellness resources
• Provide ongoing education and disease-state awareness throughout each patient journey
• Allocate time across ATTR-CM and SCD, approximately 85% and 15% respectively, while maintaining disease-state knowledge and community relationships
• Connect patients with relevant community and Pfizer resources and support care navigation
• Engage underserved communities and promote equitable access to education, resources, and support
• Coordinate with Key Account Directors, management, and cross-functional partners across two brand teams
• Set objectives, manage complex projects, and oversee collaborations with healthcare systems, HCPs/educators, and advocacy partners
• Serve as a subject matter expert and share knowledge across the organization
• Develop solutions to complex problems, champion innovation, and implement new ideas, processes, or products
• Present the Community Navigator role and Pfizer support resources at local, regional, and national events
• Use motivational interviewing to identify patient needs and tailor engagement
• Offer in-person and virtual engagement using print and digital resources
• Refer patients and caregivers to local health and wellness organizations
• Adhere to regulations and policies and collaborate with legal and compliance teams
• Engage patients and caregivers through various communication channels
• Provide local insights to inform patient engagement materials and support resources
• Organize travel and event materials

Requirements:

• B.S. or B.A. degree required
• Minimum 7–10 years of pharmaceutical or related industry experience
• Experience with ATTR-CM and/or Sickle Cell Disease
• Ability to build and maintain disease-state and community knowledge across more than one therapeutic area
• Ability to prioritize effectively across concurrent responsibilities
• Exceptional communication, listening, and presentation skills
• Ability to work in regulated environments and adhere to compliance guidelines
• Broad collaboration experience with diverse clients and stakeholders
• Experience in responsible business practices and compassionate communication
• Experience engaging diverse and underserved patient communities with cultural humility
• Familiarity with Pfizer and industry compliance guidelines for working with Medical and Access & Reimbursement colleagues
• Ability to deliver concise, meaningful presentations with integrity and empathy
• Strong attention to detail, organizational, and business skills
• Willingness to travel up to 50%, including weekends and evenings
• Clinical background preferred (RN, APRN, NP, ARNP, ACSW, LCSW, MPH)
• Knowledge of ATTR-CM and/or Sickle Cell Disease and patient/public advocacy preferred
• Experience with hematology, rare disease, or cardiology patient communities preferred
• Preferred to live in the specified geography
• Bilingual proficiency in certain areas preferred
• Candidates must be authorized to be employed in the U.S. by any employer
• Permanent work authorization in the United States required
• U.S. work visa sponsorship is not available now or in the future

Benefits:

• Pfizer Global Performance Plan with a bonus target of 20.0% of base salary
• Share-based long-term incentive program
• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday, and personal days
• Paid caregiver/parental and medical leave
• Medical, prescription drug, dental, and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility