Developer Advocate – Service Management

September 14, 2026

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Job Description:

Act as a subject matter expert for service management, including incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation
Create demos, public speaking content, blogs, documentation, webinars, open-source contributions, research reports, and other content to build Datadog's reputation in DevOps, Monitoring, Observability, and Security
Partner with product engineering teams to build compelling demos and coach internal engineering teams on communication and presentation
Interface with open-source communities to drive key messaging and develop new Datadog integrations
Contribute product feedback, documentation, or code

Requirements:

Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer, or Software Developer
Hands-on experience as an on-call/incident responder and running production systems in complex IT environments
Strong understanding of incident response, on-call, post-incident reviews, and SLOs
Experience using service-management tools such as Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, or Cortex
Approximately 2+ years of experience in storytelling and creating compelling technical content
Publicly available writing samples, blog posts, demos, or technical presentation recordings
Comfortable with at least one scripting or programming language, such as Node.js, Python, Go, or Bash
Familiarity with APIs, IaaS cloud services, and containers
ITSM platform experience with ServiceNow or Jira Service Management is a bonus
Active membership in SRE, DevOps, or incident-response communities is a bonus

Benefits:

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