Job Description Job Description Primary responsibilities Process external customer purchase orders or other forms of commitments Respond to customer email inquiries and requests Take down customer information in order to process order. Input data into computer. Ensure payment information is accurate. Process order and distribute receipt. Input orders into database. Inform customer of expected delivery date. Follow up on orders. Check inventory control. Prepare invoices and shipping documents. Have parcel picked up by shipping company. Prepare order reports for management. Qualifications Required Experience 2-3 years experience (preferred) in order processing, customer service or related experience High level of computer literacy Excellent verbal and written communication skills Must be customer-retention focused Detail oriented with excellent organizational and interpersonal skills Ability to adapt quickly in an fast paced environment Must be able to effectively prioritize, multi task and work well as part of a team Sage Peachtree *Mandarin Speaking Preferred* Job Type: Full-time Schedule: 8 hour shift Monday to Friday 8:45am to 5:15pm
Required qualifications:
2-3 years experience in order processing, customer service or related experience
Desired qualifications:
Mandarin Speaking Preferred
High level of computer literacy
Excellent verbal and written communication skills
Detail oriented with excellent organizational and interpersonal skills
Ability to adapt quickly in a fast-paced environment
Must be able to effectively prioritize, multi-task and work well as part of a team