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Remote Tier 2 Support Engineer – Apple/macOS Expert
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Remote Tier 2 Support Engineer – Apple/macOS Expert
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Addigy is seeking a Tier 2 Support Engineer to join our remote US-based team. You will own escalated issues across macOS, iPadOS, and iOS, mentor Tier 1 engineers, and contribute to knowledge base improvements.
You’ll collaborate with Product and Engineering, represent the Support team in cross-functional squ, and drive customer-centric resolutions while improving processes and playbooks.