Job Description: Collaborate with customers to understand business needs, data requirements, and desired outcomes with Workiva solutions Partner with pre-sales to transition from sales to implementation services and beyond Engage Solution Architects and Customer Success teams throughout onboarding and implementation Analyze customer needs and recommend optimal use of Workiva’s Data Management Suite Define tasks, contribute to project plans, and monitor consulting delivery progress Review and establish data integration workflows between customer systems and Workiva Develop data queries and reporting solutions, and mentor stakeholders on leading practices Conduct knowledge-sharing sessions for customer and partner application owners Create and review documentation for deployed solutions, configurations, and best practices Share customer and partner insights with Product Development and Product Management Drive product adoption, customer satisfaction, and overall customer health Define expected outcomes and demonstrate value realized by customers and partners Document data management features and functionalities Monitor customer and partner environments and stay informed about the Workiva product roadmap Requirements: Bachelor’s Degree in a technical field, preferably Computer Science, Computer Engineering, Information Technology, or similar 6+ years of related career experience in customer-facing roles Bilingual in Spanish at Native/Executive level Experience with Python for scripting and automation Experience integrating or managing SaaS applications and enterprise systems Expertise with complex, regulated data structures and scalable software-driven workflows Experience with ERP, EPM, and enterprise data/analytics platforms Foundational knowledge of cloud platforms and modern data architectures Experience with Informatica, SSIS, Boomi, MuleSoft, or Workato Strong understanding of REST and SOAP APIs, JSON/XML, and hands-on API execution through scripting Knowledge of data engineering, data warehousing, ETL, and SQL query development Strong problem-solving and technical diagnostic skills Ability to manage priorities independently Excellent written and verbal communication, including executive-level presentations Ability to build credibility, influence stakeholders, and drive cross-functional alignment Commitment to customer success and long-term value creation 15% travel for internal meetings Reliable internet access when working remotely outside a Workiva office Benefits: A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match Comprehensive employee benefits package Remote work from any location within the employee’s country of employment Reasonable accommodations for applicants with disabilities