Strategic Account Manager - Food Service

<p>At WestRock, we believe in delivering innovative packaging solutions that make a difference. As a Strategic Account Manager for our Food Service division, you will play a crucial role in developing and maintaining relationships with key clients in the food and beverage industry. We are seeking a highly motivated and customer-focused individual who can effectively communicate and collaborate with both internal and external stakeholders. If you have a passion for driving growth and providing exceptional service, along with a strong background in sales and account management, we want to hear from you. Join our dynamic team at WestRock and make a positive impact in the world of packaging. Develop and maintain strong relationships with key clients in the food and beverage industry. Act as the primary point of contact for clients and address any issues or concerns in a timely and professional manner. Collaborate with internal teams to develop innovative packaging solutions that meet the needs of clients in the food service industry. Conduct market research and stay updated on industry trends to identify potential growth opportunities. Create and execute strategic account plans to increase sales and revenue for the Food Service division. Communicate effectively with both internal and external stakeholders, including senior management, sales teams, and clients. Prepare and deliver presentations to clients to showcase the value and benefits of WestRock's packaging solutions. Monitor and analyze sales data to identify areas for improvement and make recommendations for enhancing customer satisfaction. Stay updated on industry regulations and compliance requirements related to food packaging. Represent WestRock at industry events, conferences, and trade shows to promote our products and services. Collaborate with cross-functional teams to ensure client needs and expectations are met. Proactively identify and address any potential issues or risks that may affect client satisfaction. Contribute to the overall business strategy by providing insights and recommendations based on market and client feedback. Travel to meet with clients and attend industry events as needed. Adhere to all company policies and procedures and maintain a high level of professionalism at all times.</p><p>WestRock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>